Contact
If you have a question or run into a problem, let us know below. The manual and the frequently asked questions may already have the answer.
Steam discussions
For questions, bugs and feature requests. You can also read other users’ questions and answers.
Open discussions
Email
For problems you’d rather not post publicly, or to send a log file.
When you report a problem, please include
- What you were doing and what happened, with a screenshot if you have one
- Your IconDeck version, shown under App settings › Help and info
- Your Windows version (Windows 10 or 11) and how many monitors you use
- A log file, made with “Export history” under App settings › Help and info
The log file records only errors and actions, never content such as song, channel or file names. Feel free to open it and check before sending.
Purchases and refunds
Steam handles purchases, payment and refunds. Please contact Steam Support.